Nafasi za kazi Customer Service Officer ,Apply for this job only after you have read and understood the position you are applying for and for further assistance you can contact us for further assistance.
Nafasi za kazi Customer Service Officer
Number of position: 1
Work Location: Mwanza, Tanzania
Expected Onboard Date: 19th July 2025
About the Role:
We are looking for a dedicated and proactive Customer Service officer to join our growing team in Mwanza. In this role, you will serve as the primary point of contact for customers, ensuring a high standard of service delivery within the hardware division. You will play a key role in maintaining customer satisfaction, handling inquiries, and supporting sales activities.
Key Responsibilities:
• Handle customer inquiries, orders, and complaints promptly and professionally
• Coordinate with sales and logistics teams to ensure smooth order processing and delivery
• Maintain accurate records of customer interactions and transactions
• Build strong relationships with both new and existing customers
• Assist in after-sales support and follow-up services
• Promote the company’s hardware products and services
Qualifications & Requirements:
• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
• At least 2 years of experience in customer service or sales support
• Experience in the hardware is an added advantage
• Must be currently living in Mwanza
• Strong communication and interpersonal skills
• Good command of English and Swahili (both spoken and written)
• Proficient in MS Office (Excel, Word, Outlook)
• A team player with strong problem-solving skills.
Application Deadline: 15th July 2025
To Apply: Submit your CV and a cover letter to jovetha@sunda.com
Go to our Jobs page for more Similar Relevant Information.
See also: Nafasi za kazi TAZAMA SACCOS 2025
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